Enquiry message
Hello Musika. We need ____ (specification), quantity ____ (unit), delivered to ____ by ____. Acceptable substitutes: ____. Transport: ____. Buying frequency: ____. Please confirm the next step and our reference.
Business tools
Run Every Order Without Surprises.
Checklists for a complete enquiry, a clear quotation, a clean delivery and a fast claim.
Checklists for a complete enquiry, a clear quotation, a clean delivery and a fast claim. For buyers, suppliers and agents.
Your Playbook
Before you submit
- Your business, contact, email and phone.
- Goods, specification, quantity, destination, date and how often you buy.
- Acceptable substitutes and your transport preference.
- Tick "keep this private" if the requirement must stay off the floor.
- Agent involved? Add the agent reference.
Before you accept a quotation
- Every line matches your requirement.
- Price, currency, rate, expiry and every included and excluded charge are clear.
- Payment stages, lead-time start, delivery address and release conditions are stated.
- Keep the accepted quotation version and the order reference.
At delivery
- Count units and inspect damage, specification and packaging.
- Note exceptions on the delivery note before you sign.
- Keep photographs, the signed delivery note and the consignment documents.
- Report discrepancies within 48 hours; livestock and perishables the same day at offloading.
Build Your Enquiry
Ready-Made Messages
Fill the blanks and send straight to your trade desk on WhatsApp, or copy the text.
Agent attribution message
Hello Musika. Agent reference ____. Buyer ____. Buyer permission obtained on ____. Requirement ____. Please acknowledge attribution and confirm the commission terms before the order is placed.
Delivery claim message
Hello Musika. Order reference ____. Delivered on ____. Affected lines and quantity ____. Issue ____. Delivery note and photographs attached. Please acknowledge the claim and confirm the next step.
Reorder message
Hello Musika. Musika reference ____. Product and quantity ____. Next required date ____. Repeat requirement ____. Please quote the next release.
Your Trade Desk Is One Message Away.
info@musika.co.za · +27 69 342 8500 on call and WhatsApp. Keep your Musika reference in every message.