The Musika Store
3,000+ lines in ten departments, ready to order. Set the quantity, add to cart and send the lot as one quote request. Right when you know exactly what you want.
Shop the storeThe workflow
How a Transaction Runs.
Eight stages from a stated requirement to a settled, delivered order - and three statuses we deliberately keep apart.
Musika supports more than one kind of transaction inside the same platform. Sometimes the goods sit with a supplier we already hold and the commercial terms come back quickly. More often, in the early stages, a requirement arrives that nobody on the register can serve, and our procurement team goes out and finds the supply. Both run through the same record, so the second kind teaches the platform something the first kind already knew.
Three Ways In
A Private Product Request
You submit what you need and ask us to keep it off the floor. It is worked by the trade desk and disclosed only to the suppliers we select for that specific opportunity. Right when you know what you need but not who should supply it.
Request a product
The Open Trade Floor
You post anonymously, or you browse what is already on Musika and shortlist the posts you want introduced. Right when you want to see live activity before committing to anything.
Go to the floorWhat Moves Through the Desk
The Eight Stages
You state category, description, specification or grade, quantity, unit, destination and required date, with your company and contact details. The request is recorded as an RFQ and given a reference.
Our desk reviews the request, resolves anything ambiguous in the specification and decides what evidence the transaction will need.
We filter the supplier register on category, location, capacity, verification status, delivery geography and lead time - and a person reviews the shortlist. Where nobody fits, we source externally and record what we find.
Suppliers quote against your requirement. Their offer is held in its original form: unit price, total, lead time, payment terms, validity and attachments.
We build one buyer-facing quotation. The goods are at the quoted price, and logistics - freight, clearing and border costs, duties and taxes - is its own charge to the buyer, calculated on the invoice of what they require, with any currency cost shown. The rate used is recorded on the quotation, not looked up later.
Acceptance creates an order with its own reference, tied to the exact quotation version you accepted. Later changes create a new version; the old one is kept.
The order raises a payment instruction into the payment environment carrying the order reference, amount, transaction currency, intended settlement currency and beneficiary. One order can carry more than one payment - a deposit and a balance, a partial settlement, a refund.
Supplier preparation, collection, transport, border processing, clearing and delivery. Proof of delivery is attached to the order and the transaction closes.
Three Statuses, Never Merged
An order can be commercially confirmed and fully paid while the goods are still standing at a border post. Collapsing that into one general status would make the transaction impossible to answer questions about, so we do not.
Commercial
- Draft
- Submitted
- Under review
- Sourcing
- Suppliers identified
- Quotations received
- Quotation issued
- Accepted
- Declined
- Expired
Financial
- Payment requested
- Awaiting funds
- Funds received
- Payment verified
- Processing
- Settlement pending
- Partially settled
- Settled
- Failed
- Reversed
- Refunded
Logistics
- Supplier notified
- Preparing
- Ready for collection
- Collected
- In transit
- At border
- Customs processing
- Cleared
- Out for delivery
- Delivered
- Confirmed
- Completed
When the Market Has No Answer, the Desk Still Does.
A requirement that no registered supplier can meet is not a dead end. Our procurement officers open an external sourcing case, find a supplier by hand, verify them to the level the transaction warrants and attach them to the request.
That supplier then stays on the register. Manual sourcing is not wasted effort - it is how the market gets built. Over time a larger share of requirements match against suppliers we already know and have already watched perform.
Common Questions
Is my requirement published anywhere?
That is your choice. By default a posted requirement goes onto the trade floor anonymously: the goods, quantity, direction and timing are shown, and your company name and contact are not. If you would rather it did not appear at all, say so in the description and we work it as a closed requirement, disclosed only to the suppliers we select for that opportunity.
Do I have to be a registered company?
Not to ask. Many marketplace buyers do not run a formal procurement department, and a small retailer sourcing a chest freezer uses the same process as a contractor sourcing a load of cement. What differs is the level of verification, documentation and approval the transaction needs.
Do you only sell South African goods into the four markets?
No. South African supply into Zimbabwe is expected to be the larger share early on, but the platform is built to run in both directions. It is a marketplace, not an export catalogue.
What does Musika charge?
Suppliers pay a nominal registration fee to join the register, and Musika takes 3% of each transaction a supplier concludes through the market. Buyers pay the quoted price for the goods, and logistics as a separate charge calculated on the invoice. Every charge is stated on the quotation before it is accepted.
Who actually moves the money?
The customer-facing payment environment is run by our settlement partner. Where the underlying payment, settlement or foreign-exchange activity requires regulated infrastructure, it is carried out through appropriately authorised institutions and financial partners on the relevant side of the marketplace.
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